Marlous van der Hooft Recently, I had the pleasure of delivering a training session at Sure Laboratories in Helmond—a company led by Frank van der Zanden, who I’ve known since our microbiology days at Fontys University in Eindhoven. Frank and I reconnected through LinkedIn, and when he reached out to ask if I could support his team , I was immediately intrigued. The training was designed for his QA and project engineering team, focusing on the practical and theoretical foundations of their testing services. We covered a wide range of topics—from GMP to process setup, risk management, registration requirements, and regulatory timelines. What made this training truly special was the depth of interaction. We shifted focus toward the thinking behind integrating or updating processes into existing systems and organizations. Through exercises and open discussions, the team explored how to align compliance with performance in a way that makes sense for their context. The questions were sharp,